Identify, Manage, & Sell More Projects Per Customer

Streamline your estimating process! Identify upsell opportunities on your properties, instantly tag them as “issues”, and pin their location to a map simply by taking a photo.
Significantly increase revenue sold per customer by providing your properties with a dedicated and branded portal where they can view all identified issues, their location, description and associated pricing.
Set your company apart by creating an exceptional customer experience and taking a proactive approach to property issues.

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Ready to stop leaving money on the table?

What is Issue ID?

Issue ID is a collaborative planning tool that allows boards, managers, homeowners, and contractors to identify and organize property issues in one central location.

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How it Works

Identify upsell opportunities on your properties, instantly tag them as “issues”, and pin their location to a map simply by taking a photo.
Review issues as they are added and categorize, add description, pricing and submit to your customers for review.
Encourage bulk purchasing by applying discount tiers based on value of approved items.
Automatically notify customers of new issues and cut down on the need for follow ups by providing your customers with a self-serve option.
Process orders and schedule into production as they are approved.

Increase Upsell Penetration

Upsell Penetration measures your ability to secure additional revenue on top of recurring contracts, therefore increasing revenue sold per customer. Upsell Penetration = Total Value of Upells Per Client / Total Recurring Contract Value Per Client.

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Features

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Store Project Photos

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Pin Locations on Map

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Shopping Cart

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FAQs

Questions & answers we get from time to time that you may have as well!

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Frequently Asked Questions

Click on the question below to see the answer.

This software is in "beta", we appreciate any feedback you can provide. Please submit feedback through our contact form below.
Not at this time, please do not share your info with anyone.
Not at this time, please do not share your info with anyone. If you need login assistance, please contact us at our contact form below.
Of course, please reach out to your contractor and they will assist you.
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